Ksenia Osipova
Product Manager,
Berlin
Purpose-driven Product Manager with 3+ years of experience in data-driven product development and delivery in a fast-moving environment, worked on products with millions of monthly active users and saved companies more than 200k EUR monthly.
Passionate about opportunities to deliver impactful projects and develop as a professional together with a growing team.
Product Manager,
Berlin
Purpose-driven Product Manager with 3+ years of experience in data-driven product development and delivery in a fast-moving environment, worked on products with millions of monthly active users and saved companies more than 200k EUR monthly.
Passionate about opportunities to deliver impactful projects and develop as a professional together with a growing team.
Skills:
- Data-driven Decision Making and Analytics
- Strategy & Roadmap
- Global Initiatives
- Product Life Cycle
- Product Discovery & Delivery
- User Experience Focus
- Stakeholder Management
- Communication Skills
- Agile Management
PROFESSIONAL EXPERIENCE
- Product Manager at Gostudent
(EdTech startup, an international marketplace for matching tutors and students & providing education services, >100k MAU)
01/2022 to present
Product Life Cycle Management- Improved target metrics (user activation) by 27% (35% higher than the target OKR number) by leading end-to-end product life cycle: analysing users’ pain points through qualitative and quantitative user research, driving experiments, launching the optimisation features, measuring after-launch adoption rate
- Reduced manual work time of the Support team by 3.6 FTEs/month by identifying and prioritising opportunities to optimise their processes, translating requirements into technical implementation and rolling them out for all markets (EU, UK, LATAM, North America)
- Saved 2.5m EUR per year by replacing SMS with the web app notification system (backend services for the whole web app and frontend notifications for the user side of the web app), collaborating with multiple Product, CS, Sales, Marketing teams
- Reached an average personal NPS of 86 (e.g. Google’s NPS Company Score = 58), collected from the cross-functional team I’ve been leading (UX Researcher, Product Analyst, Designer, Copywriter, Translation team, and Engineering team), and also various stakeholders (Sales, CS, Marketing, Tutor Enablement team)
- Mentored PM Intern, that received a promotion to Junior PM in 6 months
- Product Manager at OLX Group(E-commerce/C2C, an international marketplace for buyers and sellers to exchange goods and services, >100m MAU)
07/2021 to 01/2022 (6-month limited contract)
Product Strategy, Roadmap and Delivery- Generated a monthly revenue uplift of 160k USD (20% of the total monthly revenue of the category of the market), by identifying the biggest revenue-impacted category and point in a paid activation funnel, building the middle-term roadmap and OKRs based on the analysis and data forecasting, validated improvements with user research, built MVPs and launched AB tests
- Saved the company ~6 months of 1 development team capacity by researching the initiative of unifying cross-brand location platforms (involving OLX Autos, Otomoto, and OLX Real Estate), collaborating with more than 20 stakeholders, identifying no need in that and presenting findings to the management
- Jr Product Manager at Tenera(B2B, ConTech, web app/platform for connecting and managing construction projects Project Managers and Contractors)
11/2020 to 06/2021
Product Launch and Development- Brought >50k EUR to the company by redesigning the Contractors page based on customer feedback and market analysis, which attracted the first big paying client (construction company) and the deal on the new co-creation project has been closed
- Decreased the total number of bugs by 70% (X2 of the target OKR number), which optimised the stability of the platform and increased customer satisfaction (from 30 to 64)
- Introduced new internal processes (analytics dashboards, prioritisation sessions, bugs and feature requests processes) that helped establish the product discovery and prioritisation processes
- Product Owner/IT Project Manager at eNote(SaaS, B2C, a mobile app providing AI-built digital musical sheets)
01/2020 to 10/2020
Agile Project Management- Scrum Master for up to 3 teams, including the HR department and external freelancers.
Other
Certifications- ICF ACTP/Level II - the world’s biggest and most recognised coaching certification
LanguagesEnglish (fluent),
German (intermediate),
Russian (native)
ProjectsProactively initiated and still leading the first “GoStudent Women in Tech” employee resource group, established monthly events with a 40% average participate rate (2022-present)
My Education
1
Bachelor of Science. International Business Administration
Europa-Universität Viadrina (Germany)
10.2018-08.2020
GPA: 1.7
10.2018-08.2020
GPA: 1.7
2
Erasmus+ Program of International business
Università degli Studi di Salerno (Italy)
02.2018-07.2018
GPA: 1.0
3
Bachelor of Economics and Innovations Management
Saint Petersburg State University (Russia)
09.2015-10.2018
GPA: 1.5
09.2015-10.2018
GPA: 1.5
osipova.k.e@gmail.com
+49 178 23 59598
+49 178 23 59598
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